Aeon offers a circulation management system that enables special collections libraries and archives to provide better customer service in a more secure and controlled environment. By eliminating many of the manual steps in non-automated systems, Aeon allows special collections librarians to improve both the depth and quality of services they provide patrons, without the need for additional staff.
Aeon is made up of a staff client, a web interface for your patrons, a web interface for reporting, and other server-based services that support the system and provide regular maintenance.
Intuitive Staff Interface
Special Collections staff members access Aeon via the staff client. The client can be installed on as many machines as needed within the library.
The main menu of the staff client easily shows you the status of all patron requests. Aeon tracks each request throughout the process, moving it from step to step as you process requests either one at a time or in batches. In addition, Aeon stores a date/time/user stamp each time a request is touched by staff or patrons.
Aeon was designed with easy to use “ribbon controls” which guide you through the process by showing you the next logical step. You see those ribbons at work when you select a specific patron request. Aeon is guiding you to the next possible steps–do you want to print pick slips? Search your catalog via Z39.50 for call number or location information? Maybe you need to route this request to a different status. All these options are just a click away.
Just like every Special Collections library, each Aeon implementation is different and unique. Customizable Workflows allows your library to handle special collections with the same care and precision they always have.
Do you know at one glance where all of your special collections items are? With Aeon you do. Looking at the main menu will tell you at a glance how many items should be in your reading room, how many items should be on your hold shelf, how many items are being called from your stacks, and how many items you have ready to be re-shelved.
Need to know more about a patron request? Aeon makes it easy. With just a few clicks, you can search the database for any information about a request. Do you have a patron in front of you who wants to see something they have requested before? The answer is at your fingertips.
Flexible Web Interface
Patron access to Aeon is via a simple web interface. This web interface is easily customizable to match the look and feel of your library website.
Support for EAD & OpenURL
Aeon makes it easy for your patrons to request items from your collection. Patrons simply search your collection through your ILS or EAD finding aids. Within the ILS or EAD finding aid you can link to Aeon via OpenURL. This allows for simple “one click” requesting.
From within the EAD you can further control the level of requesting. Do you allow patrons to request at the box level, folder level, or item level from within your EAD guide?
Aeon takes your EAD data and provides convenient check boxes for patrons to request exactly the item(s) they want.
Aeon has a variety of ways to control patron access ranging from LDAP, patron loads, to manual patron registration. You can also link to a variety of remote authentication servers such as Shibboleth, CoSign & PubCookie.
With all patron authentication options you have to ability to register some of your users with one authentication method and still allow other users to create their own accounts for staff to clear. This gives you the flexibility to get accurate information about the users associated with your institution while still allowing visiting researchers to access all the same Aeon research tools.
Aeon helps to keep your special collections secure and organized. You no longer need to wonder if material is checked out to a customer, in the hands of the preservation department or just misplaced.
Every transaction in Aeon is assigned a unique transaction number. In the event of loss or theft, this allows you to quickly search by the specific item and see which patrons and staff have recently accessed that item.
Since your circulation and patron information is stored in the Aeon database, your special collection library can maintain this data for an infinite period of time. All of this data is stored in a single SQL Server database that is backed up regularly and can be archived as well. From the moment you start using Aeon, you have the peace of mind that your circulation and patron data is all in one safe place that's under your control.
If you opt for hosting by Atlas Systems, you can rest assured that your database is backed up and critical security patches are applied as needed to your server. All tasks involved with creating and maintaining your Aeon server are handled by Atlas, leaving you free to concentrate on your Special Collections library.
While data retention is a great security feature, it also allows for the creation of a wide variety of management reports. With Aeon you can easily track patron request trends for staffing needs and search request data for collections utilization, answering questions such as should we move certain items to offsite storage or should we look to expand a certain collection based on the usage by your patrons.
Several web reports are supplied with Aeon by default. These are dynamic reports that are based on your live database, allowing you to pull information out of the Aeon system in real-time.
If one of the supplied reports doesn't show the information you need, you can always use the built-in custom searching in the Aeon client. Each search query can contain an unlimited number of search terms as well as the query and its output format can be saved to run at a later date. You can also export the results in a number of formats, including Excel and HTML.