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| Revised | : | January 6, 2006 (mc) |
| Version | : | 6.3 and greater |
| Revision | : | 1 |
INFO: ISO Sending Failed - Resending ISO ILL Messages (APDUs)
January 6, 2006
SUMMARY
ISO ILL requests in OCLC ILLiad are sent via the TCP/IP method of ISO ILL on port 1611. If something goes wrong during this process, ILLiad will move the request to ISO Sending Failed and place a note in the notes field as to the cause. The most common cause of this is that the ISO Address of the site you are sending the request to doesn't exist in ILLiad.
To resend a request, check the note in the request, and if it says that the address does not exist, fix that via the Address Maintenance Form. Once that is done, you can open the request on the General Update Form, find the problem in the ISO Tracking display (any failed APDUs will be marked with a red X), right-click on the one what you want to resend, and choose Resend Selected APDU.
You can watch the status update on the ISO Tracking screen by right-clicking on the ISO Tracking view and choosing Refresh ISO Tracking.
