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Revised:January 6, 2006 (mc)
Version:All Client Versions
Revision:1
PROBLEM: Word Cannot Find Its Data Source
January 6, 2006

SYMPTOMS

When opening a Word Template, the error appears "Word cannot find its data source."

CAUSE

The template cannot find the dbf file needed to merge the data source. The dbf files are created when moving items to the print queue in ILLiad.

RESOLUTION

In ILLiad, move the items to the print queue. Even if there are no items that need to be printed, ILLiad will create an empty dbf file for Word to use.

MORE INFORMATION

ILLiad Reference Guide - Chapter 13 - Data Files and Documents.
(There is a list of dbf files for each printing process.)