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| Revised | : | January 5, 2006 (mc) |
| Version | : | 6.3 and greater |
| Revision | : | 1 |
INFO: Sending and Receiving ISO ILL Messages
January 5, 2006
SUMMARY
ISO ILL Messages can be sent and received between 2 ISO sites. These messages can contain any text, ranging from a request for a status update to a question about a citation.
SENDING ISO MESSAGES
ISO ILL Messages can be sent between 2 ISO sites. Open the request from the General Update Form, choose the Process menu, then ISO ILL, then ISO ILL Message. This will prompt you to type in the message you want to send to the other site regarding this request. When you finish typing and hit OK, the message is sent to the other site and is stored in the Notes field.
RECEIVING ISO MESSAGES
When an ISO ILL Message is received, it changes the current status of the request in ILLiad to ISO Attention. Open the request on the General Update Form and review the message by reading the notes field. If it requires a reply, you can send a reply message via the Process menu, then ISO ILL, then ISO ILL Message.
Once you have replied to the message and want to put it back to its prior status in ILLiad, simply choose the Process menu, ISO ILL, then Return Request to Prior Status option. This will look at the tracking in the request and put it back at whatever status it was at before the ISO ILL Message was received.
