Related Topics • Attempting to Connect to OCLC in ILLiad locks up the ILLiad Client • INFO: When Should I Set Constant Data for the ILLiad Connector? • PROBLEM: History Does Not Show for Unfilled Requests • INFO: ILLiad Connection Manager Service System Log Error in Windows • INFO: Statuses Downloaded by the ILLiad Connector

Other Support Options • Contact Atlas Systems Phone Numbers, Support Options, Online Help, and more. • Listserv Pose a question to other users.

Page Tools Print this page E-mail this page

Feedback How helpful was this article? 5 Best 4 3 2 1Worst 0 N/A Suggestions:

SUMMARY

The process for borrowing renewal requests has changed slightly in order to accomodate the ILLiad Connector.

If customers request renewals automatically, those items go to Renewed by Customer to XX/XX/XXXX. Those requests can be sent to the Connector from the Main Menu under Process .. Write Renewal File/Send to OCLC. This will move the items back to Checked Out to Customer and send the requests for the next Connector update.

If customers request a renewal that goes to Renewal Requested or if a staff member wants to place a renewal request for a customer, the staff can place the renewal request from the General Update form. First change the due date to the new one desired. Then under Process choose Renew Request. The request will be sent to OCLC with the next Connector update. Be sure to change the status back to Checked Out to Customer after requesting the renewal.