Related Topics • HOWTO: Setting Up EFTS • HOWTO: Setting up ILLiad to bill for a lost or damaged item • HOWTO: Using a SQL Query to setup billing categories • INFO: Printing Invoices by Month • HOWTO: Charging Reciprocal Fees to the Borrowing Customer

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SYMPTOMS

When billing in Borrowing, an error is displayed of: Billing Amount Not Found for Document Type X, where X is a valid ILLiad document type.

ERROR MESSAGES

Billing Amount Not Found for Document Type... X.

CAUSE

This is generally caused by either a missing billing account for the user, or a missing document type in the BillingDefaults table.

RESOLUTION

First, check the user to make sure that they have a valid account type assigned, and that that account exists in the BillingDefaults table.

If that is the case, then also check to make sure that the BillingDefaults table has an entry for document type X.