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| Revised | : | January 4, 2006 (mc) |
| Version | : | All Client Versions |
| Revision | : | 1 |
PROBLEM: Barcodes do not Print or Scan Correctly
January 4, 2006
SYMPTOMS
After merging the Word document, the barcode prints with gaps or does not scan with a barcode reader.
CAUSE
Barcode fonts may be missing * symbols around the merge fields or may be formatted to a decimal place with leading zeroes or spaces.
RESOLUTION
The barcode merge field is a True Type font, just like any other font, called 3 of 9 barcode. Any value (usually numbers) can be converted to a barcode. The field, however, must be preceeded and followed by a * that is also in 3 of 9 barcode. For example, a transaction number barcode in the Word template would look like *<Transactio>* in Ariel or some other font.
If those * symbols are missing or if there are spaces between them and the field, the barcode may appear fine, but will not scan with any reader. Check the template and verify that the merge field has no spaces but does have * symbols surrounding it.
Also, fields like TransactionNumber may be formatted to not have a decimal place print. If you right click on the <Transactio> merge field in word and choose Toggle Field Code, the field should look like {MERGEFIELD Transactio \# 0}. If there are multiple # or 0 symbols at the end, Word may be adding zeroes or spaces at the beginning of each number that may cause a barcode to not scan.
