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Revised:January 6, 2006 (mjg)
Version:Client Version 6.0 and later
Revision:2
Attempting to Connect to OCLC in ILLiad locks up the ILLiad Client
January 6, 2006

SYMPTOMS

When clicking either the OCLC button on the search form, or the OCLC Live Link menu option from the General Update form, ILLiad stops responding and you have to use the task manager to kill the session.

CAUSE

This is caused by an incorrect OCLC Authorization or Password entered in the Customization Manager.

RESOLUTION

Verify the Authorization and Password for your site entered in the Customization Manager.

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