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Archive for January, 2013

Atlas Systems and OCLC Deliver Enhanced Access to Digital Collections through CONTENTdm and Aeon Integration

FOR IMMEDIATE RELEASE

VIRGINIA BEACH, VA and DUBIN, OH – January 15, 2013Atlas Systems, the leading provider of time-saving solutions for libraries, and OCLC today announced the integration of the CONTENTdm® Digital Collection Management Software and Atlas System’s Aeon software for managing special collections user services.

The integration enables end users of CONTENTdm collections to place an online request to view the original item in a library’s special collections reading room or order publication-quality reproductions via Aeon, paying any usage fees online with a credit card. The University of Miami (FL) and the Claremont Colleges Library (CA) have successfully piloted the integration.

The integration of CONTENTdm and Aeon will be demonstrated at the ALA Midwinter Meeting in Seattle in the Atlas Systems Booth #1920 and in the OCLC Booth #1917. It will also be discussed at the Aeon User Group Meeting in Seattle on Saturday, January 26, from 6:00-7:30pm in the Westin Seattle, Vashon Room. All are welcome to attend.

According to Christian Dupont, Aeon Program Director for Atlas Systems, the integration is managed with a custom script that adds a button to item record displays in CONTENTdm online collections. End users can click the button either to page the original item for reading room use or to order a higher-quality reproduction and pay any associated fees using a credit card. “Libraries want to make it easy for researchers to not only find information online but to also then request desired services through a simple, streamlined process,” Dupont said. “The integration of Aeon with CONTENTdm enables Aeon to function as the ‘shopping cart’ service that many CONTENTdm sites have been seeking.”

Claire Cocco, OCLC Director of Digital Collection Services, said the script takes advantage of the custom script upload feature that has been incorporated in recent versions of CONTENTdm. “The script that integrates CONTENTdm with Aeon is easy to configure and can be customized for individual CONTENTdm collections. We’re delighted to be able to offer this new feature to the libraries, museums and other cultural heritage organizations using CONTENTdm.”

“The Aeon request button has really expedited the ordering of reproductions from our CONTENTdm collections,” notes Lisa Crane, Western Americana Librarian at the Claremont University Consortium. “It used to require considerable staff time to help patrons identify specific images. Now patrons can identify and order images themselves, automatically supplying us with the digital filename we need for retrieval.” Crane pointed to the Edward Vischer collection as their most requested collection for reproductions and one of their most complicated with multiple images sharing the same title.

At the University of Miami’s Richter Library, Cheryl Gowing, Director of Information Management and Systems, commented that “Our digitization program has been a key component in our strategy to increase the discoverability of our special collections resources and our special collections librarians have been anxious to find ways to connect our digital collections to use of the original materials. The new Aeon Request button in CONTENTdm radically simplifies the journey from discovery to use for researchers, whether requesting physical access to resources or photo/digital reproductions.” Gowing also noted that “Aeon’s robust reporting tools will allow us to utilize the data collected from these requests to provide invaluable insights on the use of special collections generated from our digitization program.” The University of Miami has applied the request button to thirty-nine of its CONTENTdm collections, including its Florida Documents Collection and Cuban Photograph Collection .

Aeon enhances special collections user services by offering researchers the convenience of automated online requesting through a personalized web account. Aeon maximizes staff efficiency while providing unparalleled item tracking, security and statistics.

CONTENTdm Digital Collection Management Software handles the storage, management and delivery of collections to users across the Web. More than 2,000 organizations worldwide use CONTENTdm to provide access to their digital collections.

About Atlas Systems
For more than fifteen years, Atlas Systems has been exclusively dedicated to developing software, training and consulting solutions that enable libraries to transform their user services and maximize workflow efficiency. Atlas is best known for creating the ILLiad interlibrary loan management system now distributed exclusively by OCLC and used by more than 1,100 libraries worldwide. Focused on bringing the benefits of automation to library processes that have not been addressed by other software services, Atlas has introduced Ares, an electronic reserves solution, and Aeon, an online request and workflow management system specifically designed for special collections libraries and archives. For more information, visit www.atlas-sys.com.

About OCLC
Founded in 1967, OCLC is a nonprofit, membership, computer library service and research organization dedicated to the public purposes of furthering access to the world’s information and reducing library costs. More than 74,000 libraries in 170 countries have used OCLC services to locate, acquire, catalog, lend, preserve and manage library materials. Researchers, students, faculty, scholars, professional librarians and other information seekers use OCLC services to obtain bibliographic, abstract and full-text information when and where they need it. OCLC and its member libraries cooperatively produce and maintain WorldCat, the world’s largest online database for discovery of library resources. Search WorldCat.org on the Web at www.worldcat.org. For more information, visit the OCLC Web site at www.oclc.org .

CONTACTS
Dan Specht
CFO/VP for Sales and Marketing
Atlas Systems
(757) 467-7872 ext. 401
dspecht@atlas-sys.com

Bob Murphy
Manager, Public and Media Relations
OCLC
(614) 761-5136
murphyb@oclc.org

Welcome University of Winnipeg Ares Site!

Atlas Systems is very pleased to welcome the University of Winnipeg to the Ares family.

We are pleased to work with them on their reserves challenges and look forward to their input in the Ares community.

Atlas Systems Announces Staff Changes to Enhance Service to Growing Customer Base

FOR IMMEDIATE RELEASE

VIRGINIA BEACH, VA – January 3, 2013 – Jason Glover, president and chief executive officer of Atlas Systems, has announced management changes that will result in a closer alignment of customer support and training and facilitate improved communication with customers. Atlas Systems is the developer of ILLiad for interlibrary loan, Ares for e-reserves, and Aeon for special collections management.

Stephanie Spires will assume the newly-created role of chief service officer, managing customer support, consulting services, and training. Genie Powell will continue as chief customer officer, transforming the role to focus on interfacing with customers to ensure all Atlas products continue to evolve to meet customer needs. Kathy Poston will broaden her responsibilities as director of information technology services (ITS).

“In 2012 Atlas Systems continued to expand in the number of customers and staff,” said Glover. “With this growth it’s critical that we keep our focus on what works for our customers. Under Genie’s leadership this year we have brought our three software packages closer together with a common look and feel that provides customers who use multiple Atlas products with a more effective and efficient work environment. In her role as chief customer officer she will continue to be the voice of the customer to our product development team.”

Glover said that the increase in number of customers has created an opportunity to streamline the way support and training are handled to better meet customer needs. “Moving support and training into one department under Stephanie’s leadership will enable Atlas to match skills to projects and to allocate staff where the needs are greatest. Questions that come into support will help drive a more responsive training curriculum, including videos for the new Video Training Library,” Glover said.

Kathy Poston will lead a new Atlas department called Information Technology Services (ITS). The group will be responsible for the implementation and ongoing management of Atlas’ Customer Relationship Management (CRM) system to ensure smooth communication with customers. In addition, ITS will be in charge of Atlas’ internal and external facing computer systems, including hosted servers. “As more customers recognize the value of hosting services with Atlas, Kathy and her team will work with them to ensure a smooth transition and seamless integration,” commented Glover.

“This is an exciting time for Atlas Systems,” Glover continued. “We are fortunate to have a stellar staff that is eager to take on new opportunities and challenges as we look forward to continued growth and success.”

About Atlas Systems

For more than fifteen years, Atlas Systems has been exclusively dedicated to developing software, training and consulting solutions that enable libraries to transform their user services and maximize workflow efficiency. Atlas is best known for creating the ILLiad interlibrary loan management system now distributed exclusively by OCLC and used by more than 1,100 libraries worldwide. Focused on bringing the benefits of automation to library processes that have not been addressed by other software services, Atlas has introduced Ares, an electronic reserves solution, and Aeon, an online request and workflow management system specifically designed for special collections libraries and archives. For more information, visit www.atlas-sys.com.

CONTACT
Dan Specht
CFO/VP for Sales and Marketing
Atlas Systems
(757) 467-7872 ext. 401
dspecht@atlas-sys.com

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