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Archive for 2011

Customer Service Agent position available

This may seem like deja vu but Atlas is again expanding our staff! We hired our most recent customer service agent in September of this year and are looking for another talented person to join our team here in Virginia Beach.

Our Customer Service Agents are the liaisons between Atlas and all of our customers, guiding them through implementations, customizations and any support issues that come up. It involves being technically savvy, but more importantly it requires a passion for helping people.

This position is in our Virginia Beach office, so if you are not already local to the area it would require relocating. There are four other Customer Service Agents on the team and collaboration is key to excellent service.

The job description is available for download. If you are interested in applying for this position or have questions, please email us at hr@atlas-sys.com. This position is available for immediate hire.

EDIT: This position has been filled as of Feb 13, 2012 by Kerry Keegan. Feel free to still send your resume to Atlas and we will consider it for any future openings.

Atlas Welcomes . . .

Atlas System is very pleased to welcome the Harvard Kennedy School to the Ares family!

We look forward to working with them to meet all of their E-reserve challenges.

STARS/Atlas Systems Mentoring Award offers $1,250 conference travel grant to new ILL practitioners

CHICAGO – The STARS/Atlas Systems Mentoring Award travel grant is now offered in the amount of $1,250, thanks to an increase in funding from award sponsor Atlas Systems, Inc.

This travel grant is presented annually to a library practitioner who is new to the field of interlibrary loan/document delivery or electronic reserves and who has daily, hands-on involvement in the areas of borrowing, lending, document delivery, electronic reserves, material delivery or resource sharing. The award monies provide support for travel expenses associated with attending ALA’s Annual Conference.

Atlas Systems, Inc. is a long time supporter of STARS, our interlibrary loan and resource sharing special interest section, and we are thrilled for the additional support they’re bringing to this award,” said RUSA President Gary White. “Conference travel grants are increasingly important for librarians in this challenging economy, and we are looking forward to sharing this generosity with the 2012 award recipient.”

In addition to the financial support for conference travel, the STARS Education and Training Committee will assign a mentor to the recipient for the conference to help them navigate through the conference experience. The award recipient is expected to participate in STARS events throughout the conference.

More information about this and other RUSA awards, including nominating instructions, can be found at the RUSA Awards Web page. Monetary award amounts are subject to change without notice and are contingent upon donor funding supplied at the time the award is presented. Questions about these awards should be directed to the committee chairperson—access committee contact information by logging in at www.ala.org, then accessing the RUSA roster Web page—or to the RUSA headquarters staff.

The Reference and User Services Association, a division of the American Library Association, represents librarians and library staff in the fields of reference, specialized reference, collection development, readers advisory and resource sharing. RUSA is the foremost organization of reference and information professionals who make the connections between people and the information sources, services, and collection materials they need. Not a member, but interested in discounted registration rates on conference, preconferences and other events? Join, renew or add RUSA to your ALA membership at www.ala.org/membership. Learn more about the association at www.ala.org/rusa.

For Immediate Release
Mon, 11/07/2011 – 10:38
Contact: Elizabeth Markel
RUSA

E-Reserves Virtual Seminar to Address Streaming Media, Copyright

Free online seminar slated for November 2-3

VIRGINIA BEACH, VA – October 19, 2011 – Atlas Systems, the leading provider of time-saving solutions for libraries, is hosting its second annual Ares™ Virtual Seminar for the e-reserves community on November 2-3, 2011 from 1:00-4:00 p.m. EDT each day. Attendance is free and open to anyone interested in the electronic management of course reserves. Details on the seminar and registration information are available here.

Day One programs include an introduction to the Ares E-Reserves system and a session on the legality and logistics of streaming media reserves in the academic library. Day Two programs include tips on evaluating e-reserve systems, managing copyright processing in Ares, and a preview of Ares 4.0.

“The great response we had to our 2010 Ares Virtual Seminar showed there is a need for this type of free online event devoted to the challenges of managing e-reserves,” said Rich Stryker, Ares Product Liaison. “This year’s seminar will offer tips for those in the trenches as well as information for those looking to streamline their processes with an e-reserves management system.”

The Ares system automates library reserve services and provides robust copyright management, integration with a variety of e-Learning environments, and the ability to accept a wide variety of file formats.

About Atlas Systems

Atlas Systems is a software development company founded in July 1995 with the mission of developing library automation to “promote library excellence through efficiency.” Atlas is best known for the ILLiad Resource Sharing Management Software, in use in over 1,100 libraries and now distributed exclusively by OCLC. Focused on bringing the benefits of automation to library processes that have not been addressed by other software services, Atlas has introduced Ares, an electronic reserves solution, and Aeon, an online request and workflow management system specifically designed for special collections libraries and archives. For more information, visit www.atlas-sys.com, email ares@atlas-sys.com or call Rich Stryker at 757-467-7872 ext 210.

Atlas Systems to Offer ILLiad Users GIST Planning and Implementation

New partnership with IDS Project and GIST Team at SUNY Geneseo will benefit resource sharing community

VIRGINIA BEACH, VA – October 5, 2011 – Atlas Systems, the leading provider of time-saving solutions for libraries, has announced an agreement with the Information Delivery Services Project (IDS) to provide training to any ILLiad user who is interested in implementing the Getting It System Toolkit (GIST). GIST merges and streamlines Acquisitions and ILL request workflows using ILLiad, leveraging systems to do more work while reducing the staff time necessary to make informed decisions and process materials.

Atlas developed the ILLiad Resource Sharing Management Software which is now distributed exclusively by OCLC. GIST was developed by the GIST Team at SUNY Geneseo and is partially funded by a grant from the Rochester Regional Library Council.

According to Ed Rivenburgh, IDS Project Director, “We are seeing interest in GIST from ILLiad users around the country and even outside the U.S. Providing the support and training for all these libraries is beyond the scope of what IDS can manage. Atlas has been a terrific partner for us and, because they are the developers of ILLiad, they are the logical people to help us maintain high standards for resource sharing by working with GIST users. We are delighted that they will be playing an active role in helping IDS fulfill our mission to advance the sharing of library resources through collaboration, innovation, and efficiency.”

Under the terms of the agreement Atlas will offer training and support for GIST implementation to any ILLiad user. “Atlas Systems recognizes the tremendous value GIST provides to the resource sharing community and we welcome the opportunity to help IDS serve GIST users wherever they are,” said Stephanie Spires, Atlas Training & Library Solutions Manager. “Not all libraries have the technical expertise to implement GIST. Atlas can bridge this technical gap by incorporating GIST Implementation Services into our training lineup. We can help libraries develop a project plan and then implement and support it.”

Jason Glover, Atlas Systems president and CEO, added “IDS Project and the GIST Team have done a tremendous job in enhancing resource sharing and developing GIST to integrate with ILLiad. Atlas is pleased to give back to them both monetarily and operationally to extend GIST implementation around the globe.”

About Atlas Systems

Atlas Systems is a software development company founded in July 1995 with the mission of developing library automation to “promote library excellence through efficiency.” Atlas is best known for the ILLiad Resource Sharing Management Software, in use in over 1,100 libraries and now distributed exclusively by OCLC. Focused on bringing the benefits of automation to library processes that have not been addressed by other software services, Atlas has introduced Ares, an electronic reserves solution, and Aeon, an online request and workflow management system specifically designed for special collections libraries and archives. For more information, visit www.atlas-sys.com.

About IDS Project

IDS Project is a mutually supportive resource-sharing cooperative within New York State whose members include public and private academic libraries, the New York Public Library, and the New York State Library. Developed and maintained at the State University of New York at Geneseo, IDS Project is an openly-shared, multifaceted, resource-sharing management system that provides its members with a platform from which to efficiently and effectively maximize mutual, speedy access to each others’ holdings as well as to resources outside the system. For more information visit http://idsproject.org/About/AboutUs.aspx.

About the GIST Team at SUNY Geneseo

Tim Bowersox, Information Delivery Services Librarian

Cyril Oberlander, Interim Director

Kate Pitcher, Head of Technical Services

Mark Sullivan, Library Systems Administrator

Details about GIST can be found at http://gist.idsproject.org/.

Canadian Libraries Select Ares™ E-Reserves System

Integration with e-learning environments and simplified copyright
management offer productivity enhancements

VIRGINIA BEACH, VA – September 13, 2011 – Atlas Systems, the leading provider of time-saving solutions for libraries, has seen a significant increase in interest in the Ares E-reserves software among Canadian libraries looking to integrate multiple systems, improve workflow, and streamline requests for copyright permissions. Ares licensees in Canada include University of Guelph, University of British Columbia, Ryerson University, University of Waterloo, Wilfrid Laurier University, Carleton University, and York University.

According to Alex McCulloch, Head of Circulation Services, University of Waterloo, the library’s need for acquiring copyright permissions was growing, which drove their decision to find a system that would integrate copyright with reserves. “The Ares queues allow library staff to track the progress of copyright permission requests. They can easily produce reports that show how many publishers have been contacted, how many transactions there have been, and how much they are spending. Copyright information is archived in one place with the item request, which makes it easier to track when renewing requests on those same items.”

Ophelia Cheung, Audio Visual & Reserve Services Librarian, Ryerson Library, said a primary appeal of Ares was the ability to use Blackboard as their portal. “Ares offers integration with our Blackboard course management system, enabling faculty, students and library staff to access e-reserves with the Blackboard interface without a separate authentication. Ares also will let us manage print and digital reserves in one system, which we weren’t able to do when we tried managing reserves in Blackboard.”

Daniel Boivin, Executive Director, OCLC Canada, Latin America and the Caribbean, said Ares solves multiple reserves challenges for Canadian libraries. OCLC Canada serves as the distributor for Ares throughout Canada.

“Ares streamlines the reserves process, saving libraries time and money. Libraries reduce reliance on email communication with faculty and instead track interactions in one system. Instructors can clone classes and easily access usage statistics on the web. Better access to statistics helps faculty evaluate their choice of reserve materials and can lead to fewer requests for copyright permission,” Boivin added.

About Atlas Systems
For more than fifteen years, Atlas Systems has been exclusively dedicated to developing software, training and consulting solutions that enable libraries to transform their user services and maximize workflow efficiency. Atlas is best known for creating the ILLiad interlibrary loan management system now distributed by OCLC and used by more than 1,100 libraries worldwide. Focused on bringing the benefits of automation to library processes that have not been addressed by other software services, Atlas has introduced Ares, an electronic reserves solution, and Aeon, an online request and workflow management system specifically designed for special collections libraries and archives. For more information, visit www.atlas-sys.com.

About OCLC Canada
OCLC Canada, based in Brossard, Quebec, serves all provinces and territories in Canada. OCLC Canada, a division of OCLC, works with more than 1,300 participating libraries. Its membership comes from academic, public, school, government and special libraries. Aside from its main office in Brossard, OCLC Canada has offices in Calgary and Winnipeg. For more information, email canada@oclc.org.

Angela Mott joins Atlas Systems as Customer Service Agent

Angela Mott

Atlas Systems is pleased to announce that Angela Mott has joined the team as our newest Customer Service Agent as of Friday, September 16. Angela comes to Atlas from University of Florida where she has worked for over seven years in the Smathers library in both reserves and interlibrary loan. Angela joins our other four talented agents that support Ares, Aeon and ILLiad.

Over the next few months, Angela will become the primary contact for any sites currently working with Kevin Ford. The two of them will work closely together to make that transition smooth as Kevin moves into his new role as a Training and Library Solutions Consultant. We have received glowing recommendations on her customer service and many of her colleagues are sad to lose her at UF.

Angela holds a Bachelor of Arts in Elementary Education from University of Florida, a Masters of Arts in Special Education from University of Florida and a Masters of Science in Library Information Science from Florida State University. She has been the Copyright Coordinator for the library, managing permissions for nine different reserves departments as well as a liaison to faculty for library services.

We are happy to have her as our newest team member! Feel free to contact her from our staff directory.

Atlas Systems reopens after Hurricane Irene

The Atlas offices will reopen at 8:00am on Monday, August 29, 2011. We’ve restarted all our servers and folded up all the plastic to save for next time. Everything is back to normal.

OCLC to offer Atlas Systems’ free electronic document delivery software

DUBLIN, Ohio, USA, 24 August 2011—Atlas Systems, the leading provider of time-saving solutions for libraries, has announced that OCLC will extend its suite of resource sharing services with Odyssey™ 3.0, the new version of Atlas’ free stand-alone electronic delivery software. Odyssey complements the OCLC ILLiad™ Resource Sharing Management Software that was developed by Atlas Systems and is now distributed by OCLC.

The stand-alone version of Odyssey allows sites to send and receive electronic documents to and from other Odyssey sites, OCLC ILLiad sites, and any other supplier’s software that supports the Odyssey protocol. “Odyssey 3.0 features the ability to send and receive PDF files and allows for users of the stand-alone module to be ‘trusted senders’ with ILLiad partners, resulting in even faster delivery times,” says Genie Powell, Chief Customer Officer at Atlas Systems. “In addition, we’ve made it easier to set up and administer Odyssey, making the free software even more attractive.”

“The Odyssey stand-alone represents an outstanding opportunity for OCLC members to expand their resource sharing using a free application,” says Katie Birch, Director, OCLC Delivery Services. “The partnership between OCLC and Atlas Systems continues to provide industry-leading software opportunities to the resource sharing community.”

About Atlas Systems
Atlas Systems is a software development company founded in July 1995 with the mission of developing library automation to “promote library excellence through efficiency.” Atlas is best known for the ILLiad Resource Sharing Management Software, in use in over 1,100 libraries and now distributed by OCLC. Focused on bringing the benefits of automation to library processes that have not been addressed by other software services, Atlas has introduced Ares, an electronic reserves solution, and Aeon, an online request and workflow management system specifically designed for special collections libraries and archives.

About OCLC
Founded in 1967, OCLC is a nonprofit, membership, computer library service and research organization dedicated to the public purposes of furthering access to the world’s information and reducing library costs. More than 72,000 libraries in 170 countries have used OCLC services to locate, acquire, catalog, lend, preserve and manage library materials. Researchers, students, faculty, scholars, professional librarians and other information seekers use OCLC services to obtain bibliographic, abstract and full-text information when and where they need it. OCLC and its member libraries cooperatively produce and maintain WorldCat, the world’s largest online database for discovery of library resources. Search WorldCat.org on the Web at www.worldcat.org. For more information, visit the OCLC website at www.oclc.org.

Find out more about OCLC

OCLC, WorldCat and WorldCat.org are trademarks/service marks of OCLC Online Computer Library Center, Inc. Third-party product, service and business names are trademarks/service marks of their respective owners.

Marilyn Rackley Joins Atlas Systems as Aeon Specialist

Marilyn Rackley

Atlas Systems, the leading provider of time-saving solutions for libraries, is pleased to announce that Marilyn Rackley has joined Atlas as Aeon Specialist, Training and Library Solutions. Formerly Aeon project manager at Harvard College Library, Rackley will be responsible for coordinating the implementation of the Atlas Aeon software for managing special collections and archives user services, including training and advanced workflow consulting.

“We are delighted to welcome Marilyn to our Aeon team,” said Christian Dupont, Aeon Program Director. “Her experience in Harvard College Library implementing Aeon in six libraries with different types of collections, physical configurations, and staffing will be greatly valued by our growing Aeon user community.”

Rackley says she looks forward to helping Aeon users maximize the potential of automated special collections management. “Implementing Aeon in the complex environment of the Harvard College Library has given me a lot of insight into the challenges libraries and archives face in balancing security and efficiency in meeting the needs of their users. Collaborating with the other knowledgeable and experienced members of the Atlas team, I will be able to use this experience to help new and existing Aeon users get the most benefit from the system for both their patrons and staff.”

In her new position Rackley will work with Atlas’s service and training teams to ensure that all Aeon customers have an optimal experience implementing and using the software. She will also provide advanced workflow consulting and help libraries and archives use Aeon’s powerful reporting features to assess the quality and impact of their services and return on investment.

“The first time I saw Aeon demonstrated, I was immediately impressed with the design and functionality and how helpful the system would be for special collections users to make and keep track of their requests,” Rackley said.  “Since that time, I have also seen how useful it can be for staff and have greatly appreciated the system’s capabilities when I have been helping patrons in a special collections reading room.  I am excited to share this unique solution with others in special collections and archives management.”

Rackley holds a Bachelor of Arts from Smith College in government and French literature and language, a Master of Arts from the University of Pennsylvania in French Studies, and a Master of Science in Library Science from the University of North Carolina-Chapel Hill. During her library career she has worked on several special projects including digitizing the Colonial and State Records of North Carolina with Documenting the American South; the North Carolina State Government Web Site Archives; Web archiving at the European Archive in Paris; and the Open Collections Program at the Harvard University Library.

 

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